FB77 My Terms & Conditions — Please read before using our services

1 General Terms & Conditions

fb77 my (hereinafter referred to as "we", "the Platform", or "the Company") is an internationally licensed online gaming platform. These Terms & Conditions constitute a legal agreement between fb77 my and its users.

These Terms & Conditions were written with Bangladeshi users in mind. However, in the event of a legal dispute, the English version shall be considered the official and authoritative text.

To use our services, you must:

• Must be at least 18 years of age
• Must be a legal resident of Bangladesh
• You must operate the account in your own name
• These terms must be followed in full
• All applicable local laws must be complied with

2 Account Registration & Verification

When creating an account on fb77 my, you must provide accurate and complete information. Each individual may only register one account. If multiple accounts are found under the same person, all accounts will be closed.

The following information is required at registration:

• Full name (as per national ID)
• Active mobile number
• Date of Birth
• Valid email address (where applicable)
• Payment Method Information

Fb77 my reserves the right to verify your identity at any time. You may be asked to provide a copy of your National ID or passport. Failure to complete verification will result in your account being temporarily suspended.

Keeping your account password secure is entirely your responsibility. Never share your password or login credentials with anyone. If you suspect any unauthorized access, contact our support team immediately.

3 Age Verification & Minor Protection

Fb77 my strictly enforces an 18+ policy. Participation in any gaming activity by minors (under 18 years of age) is strictly prohibited.

A note for parents — please enable parental controls on your device. If you believe a minor is accessing your account, contact us immediately.

4 Deposit, Withdrawal & Payment Policy

Fb77 my accepts payments through Bangladesh's popular mobile banking services. Full payment details are provided below:

Withdrawal requests can only be made to the same payment method used for the deposit. Identity verification must be completed before any withdrawal. Additional verification may be required for large withdrawals (over ৳50,000).

Fb77 my is not responsible under any circumstances for bank transfer fees or mobile banking charges. Your payment provider's service charges may apply at the time of transaction.

5 Bonus & Promotion Terms

Fb77 my offers various bonuses and promotions. Each bonus has specific terms that should be read before claiming.

• Welcome Bonus: New members receive a 100% bonus on their first deposit. A 15x wagering requirement on the deposited amount must be completed before the bonus can be withdrawn.
• Reload Bonus: A reload bonus is available each week on qualifying deposits. Terms may vary week to week.
• Cashback Offer: Cashback is awarded on net losses over a defined period. The cashback amount varies based on membership tier.
• Referral Bonus: Refer a friend and both of you earn a bonus. The bonus activates once your referred friend makes their first deposit.
• Loyalty Points: Earn points on every bet and redeem them later for cash or bonuses.

In any bonus-related dispute, fb77 my's decision shall be considered final. fb77 my reserves the right to modify or cancel any promotional offer.

6 Gaming Rules & Fair Play Policy

All games on fb77 my are operated in accordance with international standards. Our gaming policy is as follows:

• All game outcomes are determined by a certified RNG (Random Number Generator)
• The RTP (Return to Player) for each game is publicly disclosed
• Live Casino games are hosted by professional dealers
• If a game is interrupted due to a technical issue, the result may be voided
• If you have any questions about game rules, please contact our support team

If your internet connection drops or the app crashes during a game, our system saves the data at that point so you can resume right where you left off once the connection is restored.

7 Prohibited Activities

The following activities are strictly prohibited on fb77 my:

• Registering or transacting using a false identity
• Operating multiple accounts under the same person's name
• Bonus Abuse or Bonus Arbitrage
• Attempting to obtain funds through chargebacks or payment fraud
• Using software, bots, or automation tools to play games
• Using the platform for money laundering or any illegal transactions
• Attempting unauthorized access to another user's account
• Intentionally exploiting any platform vulnerability or bug

8 Account Suspension & Closure Policy

Fb77 my reserves the right to suspend or permanently close any account for the following reasons:

• Violation of these Terms & Conditions
• Upon failure to verify identity
• Suspicion of fraudulent activity
• Account inactive for an extended period (90 days)
• At the user's own request
• Legal or regulatory requirements

You may close your account at any time by notifying our support team or selecting the option in your account settings. You will have the opportunity to withdraw any available balance before the account is closed.

9 Limitation of Liability

Fb77 my is not liable for the following:

• Game interruption due to internet connectivity issues
• Issues with your device or software
• Delays or errors from third-party payment gateways
• Loss resulting from sharing your account credentials with others
• Service disruptions due to natural disasters or unforeseen circumstances

In the event of any technical issue or service disruption, fb77 my is obligated to refund only your deposited amount and will not provide any additional compensation.

10 Privacy & Data Protection

Fb77 my is committed to protecting users' personal information. Data we collect is used solely for service delivery, identity verification, and compliance with legal obligations.

Your information is never sold to third parties. However, we may be required to share information under legal obligations or at the request of regulatory authorities. For more details, please refer to our Privacy Policy Read.

11 Dispute Resolution Process

For any disputes or complaints, please contact our support team first. All complaints are reviewed within 48 hours and we will do our best to provide a resolution.

Dispute Resolution Steps:

• Step 1: Contact the support team via Live Chat or email
• Step Two: Initial response within 48 hours of receiving the complaint
• Step Three: Senior management review for complex cases (7 business days)
• Step Four: A final decision will be communicated in writing

If you are not satisfied with fb77 my's decision, independent third-party mediation is available. Any legal disputes arising from these terms will be resolved in accordance with international commercial arbitration law.

12 Changes & Updates to Terms

Fb77 my reserves the right to update these Terms & Conditions at any time. Users will be notified of significant changes via email or in-app notification.

Updated terms take effect 7 days after publication. If you do not accept the new terms within that period, you may close your account and withdraw your balance. Continued use of the platform after changes take effect will be considered acceptance of the new terms.